Legal

IM VENDING LLC – SMS Privacy Policy

At IM VENDING LLC, we respect your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and safeguard your information when you opt-in to receive text messages from us via our website, imvendingservices.com.

1. Information Collection and Opt-In Workflow

Customers initiate contact by texting our business phone number listed on our website or submitting an inquiry form.

Text us at 410-213-3755 for support or inquiries. By texting us, you agree to receive SMS replies from IM VENDING LLC. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help.

This constitutes clear, explicit consent to receive conversational SMS replies regarding your support inquiries, service requests, quotes, or vending updates. We only respond to inbound messages and do not send unsolicited outbound marketing messages.

2. Strict Privacy and Non-Disclosure Protections

We value your trust. We have a strict policy regarding your mobile data:

IM VENDING LLC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

3. How We Use Your Mobile Information

The mobile number you provide is used solely by IM VENDING LLC to:

  • Respond to your direct inquiries, text messages, or service requests.
  • Coordinate vending machine deliveries, maintenance, or restocking.
  • Send transactional notices or updates regarding your account.

4. How to Opt-Out (Stop Messages)

If you no longer wish to receive text messages from IM VENDING LLC, you can opt-out at any time.

Simply reply STOP to any text message you receive from us.

After replying STOP, you will receive one final text message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt back in.

5. Help and Support

If you are experiencing issues with our text messaging service or have questions, you can reply HELP to any message, or contact us directly through our website at imvendingservices.com.

6. Message and Data Rates & Frequency

As with standard mobile messaging, message and data rates may apply from your wireless carrier depending on your mobile plan. IM VENDING LLC is not responsible for any charges incurred from your provider. Message frequency may vary based on your interactions with us.